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04 243 2847 / 05 443 04 433
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Printer Support

Our unique Maintenance Contract covers each printer against call out charges, labour and all parts for a 12 month period.
Our engineers are dispatched from 15 regional centres, and arrive within 4 hours of your call. We don't just turn up quickly, our team of specialist engineers carry extensive car kits which means that we have an industry leading first time fix rate of 98%. The individual technicians in Printer Repairs Dubai is responsible for the timely and cost effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products . We Possess excellent customer service in our store. We delivers the right printers, supplies, solutions and services you need.

What's included

  1. All call-outs
  2. All labour
  3. All spare parts
  4. All preventative maintenance
  5. Target response time 4 hours
  6. Qualified technicians
  7. First time fix ratio 98%
  8. Local technicians
  9. Customer training programme
  10. Dedicated parts stock in car
  11. National spares distribution
  12. Computerised work control
  13. First contact fault finding
  14. Live helpdesk support 7am- 7pm

How you benefit

  1. No hidden costs
  2. No time related additional costs
  3. Only genuine parts are fitted to maintain reliability
  4. Regular servicing reduces downtime
  5. Quick response means no backlog of work
  6. Experienced technicians reduce downtime
  7. Low recall rates maximise up-time
  8. Maintains response time, keeps continuity
  9. For the life of the equipment we will offer you a full training programme to maintain efficiency & save you time
  10. Quality control gives you peace of mind
  11. 98% of the time we can fix on first visit reducing downtime
  12. Minimising technician request time, reducing fix time, shortening delays
  13. Call-tracking saves time
  14. Can eliminate basic calls, saving time
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